Last few weeks of low introductory price!

Access to My Music, My Pictures and My Videos denied [Windows]

November 01, 2017

Certain hidden folders on Windows systems cannot be correctly processed by Pinker. These folders have been created by older Microsoft Windows versions in the Documents folder. In more recent versions they are shown at the same level as Documents but they remain as hidden folders within the Documents folder to maintain backward compatibility with older OS versions. If you try to open any of these hidden folders from within Pinker the following message will pop-up:

Please ignore the error message.



Leave a comment

Comments will be approved before showing up.


Also in Known issues

Switch to suppress re-indexing when Pinker starts for large drives [Windows | Mac]

December 06, 2017

Bypassing index on startup can be accomplished in 2 ways - settings from within the program or manual settings done on configuration files behind the scenes.

Read More

Export does not respect the column order [Windows | Mac]

December 06, 2017

Exporting items always results in an output file with the same column order. Use Excel to rearrange column order until this discrepancy has been corrected

Read More

Actions window remains open if “Export” is used in the background [Windows | Mac]

December 06, 2017

"Actions" window remains open after "Export", this can be dealt with by right-clicking another item in the results area.

Read More