Switch to suppress re-indexing when Pinker starts for large drives [Windows | Mac]
Bypassing index on startup can be accomplished in 2 ways - settings from within the program or manual settings done on configuration files behind the scenes.
Export does not respect the column order [Windows | Mac]
Exporting items always results in an output file with the same column order. Use Excel to rearrange column order until this discrepancy has been corrected
Actions window remains open if “Export” is used in the background [Windows | Mac]
"Actions" window remains open after "Export", this can be dealt with by right-clicking another item in the results area.
Uninstall does not remove Pinker completely [Mac]
Mac uninstall method to clean up Pinker related files.
Uninstall does not remove Pinker completely [Windows]
Windows uninstall method to clean up Pinker related files
Results area shows files from a removed indexed location (mapped network drive) [Windows | Mac]
Workaround to handle network drives that have been indexed by Pinker.
Results area shows files from a removed indexed location (USB drive) [Windows | Mac]
Method to update index and therefore search results when removable devices have been removed.
Pinker starts looking for files even if no indexed locations are selected [Windows | Mac]
Pinker will create an index with no found files even when no locations have been selected for indexing.
Launching Pinker triggers security warnings [Windows | Mac]
Pinkerfind may trigger security warnings in some antivirus software, if you have this happen please contact us at feedback@pinkerfind.com.
Handling of Mac devices [Mac]
Pinker is unable to automatically map network drives and needs them to be mapped and connected by Finder in order to index or display search result files from these locations.
To learn more about automatic drive connection please see the article here.
Date-time mismatch between Explorer/Finder and Pinker for image files [Windows | Mac]
Devices that don't set dates correctly result in differences when viewed from Explorer/Finder rather than Pinker.
Access to My Music, My Pictures and My Videos denied [Windows]
Certain hidden folders on Windows systems cannot be correctly processed by Pinker. These folders were created by older Microsoft Windows versions and kept for backward compatibility. You can ignore the "Access is denied" error.